What Will Happen When I Attend Outpatients?

Please aim to arrive at appointed time.

Always check in at the reception desk on arrival, otherwise we will not know you are here and your chart will not come into clinic therefore resulting in delays.

Depending on your specific needs your appointment could take 3-4 hours. If tests are involved you may be seen by several members of staff – Doctor, Nurse, Orthoptist etc.

Children and minors must be accompanied and supervised at all times. Play volunteers are present on Monday afternoon and Tuesday morning.

It is important that you remember the following:

  • Ensure that your appointment date and time is kept in a secure place. Please notify the Hospital in advance if you are unable to keep your appointment. The appointment can then be given to another person on the Hospital waiting list for Outpatient Department Services.
  • Please bring your up-to-date distance and reading glasses.
  • PLEASE NOTE * eye examination frequently involves pupil dilation, which causes blurred vision. It is therefore advisable not to drive. These drops will likely blur your vision for several hours. It is also advised that you bring a pair of sunglasses with you as they will provide comfort from glare on sunny days.
  • Please inform us on arrival if you have any special needs so we can ensure you have your needs met during your visit to the Hospital.
  • Bring a list of any medicines, drops and ointments including any herbal or non-prescription drugs you are taking. If easier, please bring all you medicines in their original containers.
  • If you are diabetic please take your insulin/ medication and meals as normal before you attend your appointment. It is also advised that you bring your insulin or medication if you are due to take them during your appointed time. Please bring a snack with you in case of delay or if you have special dietary needs.
  • There are no parking facilities available in the Hospital grounds. Street parking is available and it is advisable to bring plenty of coinage for the meters as there are no change stations or ATM available in the Hospital.

 

To get the most from your visit you should:

  • Prepare a list of questions you want to discuss.
  • Bring a relative or a friend with you if this might make you feel more comfortable.
  • If you don’t understand what you doctor is saying please do not hesitate to ask him/her to explain again.
  • Write down important points.
  • Don’t be afraid to express your concerns and say how you really feel.
  • Information leaflets on many eye conditions and advice on eye care are available in the waiting area and we encourage you to take them home and read them. A number of them are also available here.
  • If you are given a prescription it can be filled at your own local pharmacy.
  • At the end of your consultation check your list and make sure tht your questions are answered.
  • If you have attended the hospital in the past please bring your hospital reference number (if available).
 

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