Refer to the Emergency department

The Emergency Department provides an emergency care service for Eye, Ear, Nose, Throat, Head and Neck (ENT-HN) conditions.

**There is currently no walk-in emergency service**

Due to COVID-19 service delivery changes. The Emergency Department will operate an appointments only system until further notice.

If your patient has an Eye or ENT emergency they will be triaged over the phone by a member of the medical team and an appointment may be made depending on the urgency of their condition.

GP’s can refer patients as follows:

  • Referral letters can be sent via HEALTHLINK
  • If you do not have access to HEALTHLINK emergency referrals can be sent to

Opticians can send emergency referrals to

Please ensure to include the patients correct mobile/landline phone number on the referral.

Inform your patient that you are sending the referral and instruct them to call 01-6644600 for telephone triage.

There is a €100 government levy charge for those attending without a valid GP or optician referral letter.

GP/opticians requiring urgent advice can call 01-6644600 to speak with a doctor.

Ophthalmic telephone triage is provided from:

8am-17:00am Monday – Friday and 9am-17:00 Sat-Sun

To refer an ophthalmic patient outside of these hours please call 016644600 and ask to speak with the Ophthalmologist On -Call.

There is no age limit for Ophthalmology patients; however young children may in some cases be better served in a paediatric setting. (For example: Neonatal babies should be referred back to neonatal service). Children under 16 years must be accompanied by a parent/guardian.

The ENT emergency department treats children from the age of 14 years of age upwards. Any child aged 14years -16years must be accompanied by a family member/guardian. Any child aged 13years and younger should attend an appropriate paediatric hospital for treatment.

ENT telephone triage is provided from:

9am-16:00 Monday-Friday only. There is no weekend or bank holiday ENT emergency service.

Please refer patients to the nearest emergency service outside of the above hours.

GP’s can speak with a member of the ENT medical team by calling 01-6644600 Mon-Fri 9am-16:00 only.

Community Ophthalmology services

There are a number of Community Eye Clinics that may be more convenient for your patient. These services have an ophthalmologist on site and will accept medical cards.

Dr Kevin Tempany: Vista Eye Clinic 22-26 Sanford road, Ranelagh, Dublin 6 . Phone number 01-4986920

Vista Eye Clinic Primary care centre Ballymore Eustace road Naas Co Kildare. Phone number: 045 881000


Dr Garry Treacy: Medical Optics 2-3 Castle Street Bray, Co Wicklow. Phone number: 012828065

Medical Optics Fairview, Dublin 3. Phone number: 018057076


**add link to ophthalmic services nationwide**

Emergency Department GP Liaison Nurse

Our Emergency GP Liaison Service was set up to improve communications and provide a DIRECT LINK between our Emergency department and GPs, Optometrists & other health care professionals within the community.

Office hours of the GP Liaison Nurse (GPLN) are Mon 8-6 and Thursday 8-6.30 only.

GP liaison nurse Mobile: 086 852 0846 email:

The GPLN will provide a link to an Emergency Doctor if necessary. As this is a part time position, if you need to speak with an Emergency Department Doctor outside of these hours, please contact 01 6644600 & your call will be transferred appropriately.

Healthcare professionals GPs/Optometrists can contact the GPLN:

  • If you have concerns regarding a patient you are referring.
  • If you want to discuss a patient that has attended the emergency department.
  • For advice on referring ENT/Eye patients.
  • To follow up on test results/ care.
  • To discuss community services and appropriate referral pathways.

Please do not send urgent patient referrals or OPD referrals to the GP Liaison nurse email.


Related Documents:

application/pdf icon Ophthalmology Referral Form

application/pdf icon GP Information Pack

application/pdf icon Ophthalmic Services Nationwide

application/pdf icon Chalazion Clinic Referral Document