To manage queries you may have for Ear, Nose and Throat conditions, we have established a helpline which is covered by ENT Doctors. Please contact on 1800 819 990 Monday- Friday 0800hrs-1600hrs only.

Examples of nose and throat issues you may have include some of the following;

  1. Active/uncontrolled nose bleeds.
  2. Sinus infection
  3. Nasal polyps
  4. Peri-tonsillar abscess
  5. Acute tonsillitis
  6. Post-operative tonsillectomy bleed/ pain
  7. Neck swelling
  8. Sore throat.

Here are some frequently asked questions in relation to above list of conditions.

 

I am having a lot of nose bleeds. I am on anti-coagulant. Should I stop my medications in order to stop the nose bleeds?

We do not advise you to stop taking any anti-coagulant medication unless instructed by your cardiologist/ GP. If you are on warfarn, you should contact the warfarn clinic and they may be able to advise you on dosage. Therefore, if you have active nose bleeds, our advice is to pinch the soft part of your nose for approx. 15-20minutes. If you feel it is going down the back of throat, spit it out onto a tissue as it may cause you to feel nauseated. If you feel there are blood clots, blow your nose into a tissue and continue to pinch after doing so.

I have allergic rhinitis. My GP is unable to treat me. Can I come in?

Contact your GP for repeat prescription. Your GP can speak to one of ENT doctors for advice. He/She may do so by ringing the above number.

My GP feels I have quinsy. What should I do?

The symptoms of a quinsy (Per tonsillar abscess) are acute sore throat- in the last 2-3 days; unable to swallow fluid/ food; unable to open mouth and fever. If you feel you have this, contact the above number and speak to one of the Doctors, as you may need to be admitted into hospital for intravenous antibiotic and fluids.

I have recurrent tonsillitis. My GP has given me another antibiotic but not improving?

Ring our help-line for advice. Tonsillitis may be viral or bacterial. Your GP can contact our ENT doctor for medication management.

I had my tonsils removed recently. I have noticed some clotted blood when I spit onto my tissue. What should I do?

Contact our helpline. One of our doctors will arrange an appointment to come in on the same day. You may need to be admitted into hospital for management.  If you bleed out of hours (4pm- 09.00am), attend your nearest emergency department. DO NOT wait until the following working day.

One side of my face is numb and drooping. I am unable to close my eye, eat or smile. I have ear pain. What should I do?

Contact our helpline. One of our doctors will arrange an appointment to come in on the same day. You will also be seen by an eye doctors for eye care management.

I have swollen neck/ cheek recently. It is sore when I eat/drink. What should I do?

Contact our helpline. One of our doctors will arrange an appointment to come in on the same day. You will need an ultrasound of your gland. The doctors will arrange it on the same day as your appointment.